Jump to content

Photo

Getting game crashes! Please Help!

  • Please log in to reply
7 replies to this topic

#1 xXMvKkillaXx

xXMvKkillaXx

    Recruit

  • Kickstarter Backer
  • PipPipPip
  • 42 posts

Posted 17 March 2017 - 06:00 PM

I'm getting this error when my game crashes. Can anyone help? http://i.imgur.com/iDVyaGo.png

 



#2 SiMpLiFiEDChAoS

SiMpLiFiEDChAoS

    Sergeant Major

  • Members
  • PipPipPipPipPipPipPipPipPipPipPipPipPip
  • 1,431 posts
  • LocationCanada

Posted 17 March 2017 - 06:10 PM

Ran out of memory sounds like a RAM issue but it could also be Video Card RAM as well, how much system RAM do you have and how much Graphics Card RAM do you have?

EDIT: Make sure you view the system requirements as well if you haven't before.

SYSTEM REQUIREMENTS

MINIMUM:
OS: Windows 7 SP1, 8 or 8.1, 10 -- 64 bit version
Processor: 2.6+ Ghz Dual Core Processor
Memory: 4 GB RAM
Graphics: NVidia: GTX 295, 480, 570, 660 / ATI: HD 4870 X2, 6970, 7850, R7 265
DirectX: Version 11
Network: Broadband Internet connection
Additional Notes: KB/M and Controller: PS4, XBox and Steam Go (mobile): 680M, 780M / Mobility: 7970M

RECOMMENDED:
OS: Windows 7 SP1, 8 or 8.1, 10 -- 64 bit version
Processor: 3.0 Ghz Quad Core Processor
Memory: 8 GB RAM
Graphics: NVidia: GTX 580, GTX 670, GTX 960 / ATI: HD 5970, 7870 LE (XT), 7950, 280, 285
DirectX: Version 11
Network: Broadband Internet connection
Additional Notes: Go (mobile): 970M


Edited by SiMpLiFiEDChAoS, 17 March 2017 - 06:14 PM.

TheInfamous.jpg


#3 PaulDPearl

PaulDPearl

    Major

  • Moderators
  • PipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • 2,976 posts
  • LocationSan Diego, CA

Posted 17 March 2017 - 06:43 PM

I don't think you need 16,000 Petabytes to play H-Hour... I could be wrong, it's been a couple weeks. 

However, what are your system specs? This seems like it may have had a memory leak. There's an error log when you crash, go grab the log and set it aside to send to SOFs. It will be in <STEAM HOME FOLDER>/HHourGame/Saved/Logs (Someone correct me if I'm wrong - I'm doing this from memory). There should be a "crash report" file created. Be sure to save that file as soon as possible so you don't lose it. 

 

Can you describe what you were doing before the system crash? How often are you crashing, etc. 

 

 


 


SigSoHhrSMALL.gif
ezwu5v-5.png
Twitch/PaulDPearl                YouTube/PaulDPearl


#4 rotty119

rotty119

    Gunny

  • Active Duty
  • PipPipPipPipPipPipPipPipPip
  • 209 posts
  • LocationGrant Pass OR

Posted 18 March 2017 - 12:33 PM

My game crashed to the menu screen last night. Unfortunately I didn't catch the error. I can say that I was using the mic and other input keys simutaniously when it froze

PC FTW

q3e1bb.png

 


#5 xXMvKkillaXx

xXMvKkillaXx

    Recruit

  • Kickstarter Backer
  • PipPipPip
  • 42 posts

Posted 18 March 2017 - 01:26 PM

My game likes to freeze alot when I get to the menu!


Edited by xXMvKkillaXx, 18 March 2017 - 01:29 PM.


#6 xXMvKkillaXx

xXMvKkillaXx

    Recruit

  • Kickstarter Backer
  • PipPipPip
  • 42 posts

Posted 18 March 2017 - 01:28 PM

Ran out of memory sounds like a RAM issue but it could also be Video Card RAM as well, how much system RAM do you have and how much Graphics Card RAM do you have?

EDIT: Make sure you view the system requirements as well if you haven't before.
 

SYSTEM REQUIREMENTS

MINIMUM:
OS: Windows 7 SP1, 8 or 8.1, 10 -- 64 bit version
Processor: 2.6+ Ghz Dual Core Processor
Memory: 4 GB RAM
Graphics: NVidia: GTX 295, 480, 570, 660 / ATI: HD 4870 X2, 6970, 7850, R7 265
DirectX: Version 11
Network: Broadband Internet connection
Additional Notes: KB/M and Controller: PS4, XBox and Steam Go (mobile): 680M, 780M / Mobility: 7970M

RECOMMENDED:
OS: Windows 7 SP1, 8 or 8.1, 10 -- 64 bit version
Processor: 3.0 Ghz Quad Core Processor
Memory: 8 GB RAM
Graphics: NVidia: GTX 580, GTX 670, GTX 960 / ATI: HD 5970, 7870 LE (XT), 7950, 280, 285
DirectX: Version 11
Network: Broadband Internet connection
Additional Notes: Go (mobile): 970M

 

 

I have have 8 GBs of RAM on my computer itself. And I have a graphics card of 4 GBs I have a NVidia GeForce GTX 970!



#7 Classified9-1

Classified9-1

    Master Chief

  • Active Duty
  • PipPipPipPipPipPipPipPipPipPipPip
  • 679 posts

Posted 18 March 2017 - 02:58 PM

I got a network error today and did a speed text as I installed my Internet. I got 300mbs dl / 100ul.

                                      4Xd92yH.png


#8 SiMpLiFiEDChAoS

SiMpLiFiEDChAoS

    Sergeant Major

  • Members
  • PipPipPipPipPipPipPipPipPipPipPipPipPip
  • 1,431 posts
  • LocationCanada

Posted 18 March 2017 - 07:29 PM

Ran out of memory sounds like a RAM issue but it could also be Video Card RAM as well, how much system RAM do you have and how much Graphics Card RAM do you have?
EDIT: Make sure you view the system requirements as well if you haven't before.
 

SYSTEM REQUIREMENTS
MINIMUM:
OS: Windows 7 SP1, 8 or 8.1, 10 -- 64 bit version
Processor: 2.6+ Ghz Dual Core Processor
Memory: 4 GB RAM
Graphics: NVidia: GTX 295, 480, 570, 660 / ATI: HD 4870 X2, 6970, 7850, R7 265
DirectX: Version 11
Network: Broadband Internet connection
Additional Notes: KB/M and Controller: PS4, XBox and Steam Go (mobile): 680M, 780M / Mobility: 7970M
RECOMMENDED:
OS: Windows 7 SP1, 8 or 8.1, 10 -- 64 bit version
Processor: 3.0 Ghz Quad Core Processor
Memory: 8 GB RAM
Graphics: NVidia: GTX 580, GTX 670, GTX 960 / ATI: HD 5970, 7870 LE (XT), 7950, 280, 285
DirectX: Version 11
Network: Broadband Internet connection
Additional Notes: Go (mobile): 970M

 
I have have 8 GBs of RAM on my computer itself. And I have a graphics card of 4 GBs I have a NVidia GeForce GTX 970!

You're fine then, it was more than likely just a memory leak as mentioned above, many games have them and especially during early test phases that eventually get fixed. Path of Exile which is a huge game player wise has been out for years and still has memory leak issues, the best a developer can do if they can't eliminate them all is eliminate the ones that cause problems. (Ones that eventually lead to massive memory usage like yours)

TheInfamous.jpg